Understanding Users' Response To Ontology Based Systems In The Context Of An Enterprise Sponsored Virtual Community

This paper aims at presenting the preliminary results of a research work that seeks to understand the users’ response to semantic based technologies, in the context of enterprise sponsored virtual communities. The research follows a qualitative methodology based on an action research approach. It particularly focuses on the socio-cognitive processes that underlie users’ learning and acquisition methods when training and interacting with a new knowledge management approach based on semantically enabled technologies in a collaborative, and sometimes virtual, learning/working environment. The outcomes of this research are expected to provide an assessment framework for a deeper level understanding of the cognition process in what concerns the evolution of individual's knowledge, opinions, beliefs, and thoughts about ontology based systems.